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8.2 Financial and Market-Based Incentives

              • Implementing sustainable procurement (adapted to local and na-
                tional legislations).
              • Designing guest engagement strategies related to sustainable ac-
                tions.
              • Conducting internal audits aligned with iso 21401.
              • Managing social responsibility and community engagement.
              Training must be affordable, flexible, accessible online, and available in
            local languages.


            advisory services and help-desks
            Regional and local advisory centres can provide smes with:
              • Personalised coaching.
              • Support in interpreting norm concepts, principles and require-
                ments.
              • Assistance in completing the mast Self-Evaluation Tool.
              • Guidance in preparing documentation for certification.
              • Support through trusted consultancy services that can support the
                whole process.
              Such intermediaries reduce transaction costs and accelerate adoption.


            peer learning and knowledge exchange
            Cluster organisations and destination management entities are uniquely
            positioned to foster learning environments where smes:

              • Implement peer-reviews, share experiences and best practices.
              • Conductjoint pilotprojects.
              • Engage in cross-border exchanges.
              • Access demonstrations of innovative technologies.

              Peer learning normalises sustainability practices, reduces uncertainty,
            and contributes to collective intelligence across the tourism ecosystem.


            8.2 Financial and Market-Based Incentives
            Economic instruments are critical to overcoming investment barriers and
            stimulating voluntary sustainability adoption. Policymakers can choose
            from a wide variety of mechanisms, we present below a set of possibilities
            that can be designed and implemented individually or jointly.


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