Page 127 - Sustaining Accommodation SMES

6.2 Quantitative Insights

ited internal resources and structural constraints. Within Stern’s frame-
work, this underscores the need for systemic and coordinated enabling
interventions to facilitate environmentally significant organisational be-
haviourinthis context.
The Spanish results indicate an intermediate and heterogeneous pat-
tern of adoption needs, reflecting variation in organisational capacity
and readiness across accommodation providers. A considerable share
of respondents rates several enabling actions as extremely important,
while a non-negligible proportion assign lower importance to the same
measures. This distribution suggests that iso 21401 adoption in Spain
is viewed as feasible for some organisations but remains demanding for
others.
The most salient needs in Spain relate to reducing administrative
complexity and strengthening organisational capacity. Respondents at-
tach high importance to support measures that simplify documentation
requirements and provide hands-on guidance during implementation.
These needs directly address contextual constraints associated with pro-
cedural burden and coordination demands, which were previously iden-
tified as prominent barriers in the Spanish context. Financial support
related needs are present but less dominant than in some other countries.
While a substantial share of respondents’ value measures that clarify or
reduce implementation costs, these needs do not uniformly dominate
the response pattern. This suggests that cost functions as a constraint
for part of the sector, but is not the principal limiting factor across all
organisations. Capacity building and knowledge transfer also emerge as
important needs. Respondents value actions that improve understanding
of iso 21401 requirements and translate them into practical steps. From
a Stern based perspective, these needs address personal capability con-
straints that hinder environmentally significant organisational behaviour
even when sustainability intentions are present. Actions rated as less im-
portant tend to be those that do not directly alleviate immediate opera-
tional pressures. This indicates that Spanish accommodation providers
prioritise enabling measures that deliver tangible reductions in adminis-
trative effort and uncertainty, rather than more general or indirect forms
of support.
Overall, the Spanish needs profile suggests that iso 21401 adoption
is shaped by a combination of contextual and capability related factors.
Adoption is neither uniformly constrained nor uniformly enabled. In-
stead, respondents highlight interventions aimed at simplifying proce-

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