Page 188 - Optimizacija poslovnih in tehnoloških procesov
P. 188
Literatura
Bechtel, Robert B., in Arza Churchman. 2002. Handbook Of Environmental
Psychology. New York: Wiley.
Behzadirad, Amin, in Fredrik Stenfors. 2015. »Key Performance Indicators
(KPIs): A Study of Key Performance Indicators (KPIs) at One of the Pro-
duction Sites of Fresenius Kabi in Brunna, Sweden.« https://kth.diva
-portal.org/smash/get/diva2:853061/FULLTEXT01.pdf
Biloslavo, Roberto. 2008. Strateški management in management spreminjanja.
Koper: Fakulteta za management.
Biloslavo, Roberto, in Mirela Kljajić Dervić. 2016. Dejavniki uspešnosti manage-
menta znanja: primer trgovine v državi v razvoju. Koper: Založba Univerze
na Primorskem.
Biloslavo, Roberto, Carlo Bagnoli in Roland Rusjan Figelj. 2013. »Managing
Dualities for Efficiency and Effectiveness of Organisations.« Industrial
Management and Data Systems 113 (3): 423–442.
Bisogno, Stefania, Armando Calabrese, Massimo Gastaldi in Nathan Levialdi
Ghiron. 2016. »Combining Modelling and Simulation Approaches: How
to Measure Performance of Business Processes.« Business Process Mana-
gement Journal 22 (1): 56–74.
Bititci, Umit S., Fran Ackermann, Aylin Ates, John Davies, Patrizia Garengo,
Stephen Gibb, Jillian MacBryde idr. 2011. »Managerial Processes: Busi-
ness Process that Sustain Performance.« International Journal of Opera-
tions and Production Management 31 (8): 851–891.
Bourne, Mike, John Mills, Mark Wilcox, Andy Neely in Ken Platts. 2000.
»Designing, Implementing and Updating Performance Measurement
Systems.« International Journal of Operations and Production Manage-
ment 20 (7): 754–771.
Brocke, Jan vom, in Michael Rosemann. 2015. Handbook on Business Process
Management 1. 2. izd. Heidelberg: Springer.
Brocke, Jan vom, in Theresa Schmiedel. 2015. BPM-Driving Innovation in a Di-
gital World. Heidelberg: Springer.
Brown, Mark G., in Raynold A. Svenson. 1988. »Measuring R & D Productivi-
ty.« Research-Technology Management 31 (4): 11–15.
Bryman, Alan, in Emma Bell. 2011. Business Research Methods. 3. izd. New
York: Oxford University Press.
Carder, Brooks, in Patrick Ragan. 2004. Measurement Matters. Milwaukee, WI:
ASQ Quality.
Castagliola, Philippe, Petros Maravelakis, Stelios Psarakis in Kerstin
Vännman. 2009. »Monitoring Capability Indices Using Run Rules.« Jou-
rnal of Quality in Maintenance Engineering 15 (4): 358–370.
Cayzer, Steve, Percy Griffiths in Valentina Beghetto. 2017. »Design of Indi-
cators for Measuring Product Performance in the Circular Economy.«
International Journal of Sustainable Engineering 10 (4–5): 289–298.
188

